Choose from one of our best Business Covers.
Silver
Ideal for 1-10 sized business that has a very tiny budget to suit their needs. It can vary from weekly or monthly support or they can utilize our pay as you go support. Sometime they also prefer to have just E-mail Support on-board to make sure their email system working accordingly.
- 1-10 No of PCs
- Suitable for tiny Organisations
- Can utilise Pay As You Go
- Competitive Prices
Gold
Ideal for 1-25 employees sized business that does not have much to invest in IT but also require essential IT support to keep their business running smoothly. It can vary from monthly or yearly support or whenever they require.
- 1-25 No of PCs
- Suitable for small Organisations
- Get essential IT Support
- Monthly, Yearly or Pay As You Go
Diamond
Ideal for the medium sized business that doesn't require regular changes or updates to their system. Instead they would prefer to pay for occasional system changes or time to time when they are needed.
- 25-200 No of PCs
- Suitable for medium Organisations
- Get occasional/ time-time changes
- Monthly, Yearly or Pay As You Go
Platinum
Ideal for the dynamic medium sized business that’s system need more regular attention and changes to cope with their shifting company demand. A single fixed monthly or annually investment to cover all your IT support requirements. We’ll look after your IT while you look after the business.
- >200 No of PCs
- Suitable for medium Organisations
- Get regular attention and changes
- Monthly or Yearly packages to cover all your IT requirements
Core benefits
1. We can fulfil all your computing needs – hardware, software, installation, server, windows deployment, website development, IT security support and ongoing maintenance. 2. Regardless of the current state of your IT, whether you recently started or even it is established business with existing equipment, we will completely configure your IT Infrastructure to make everything work for you, and then continue to support it. 3. We will provide staff training when & where required, and always be readily available to answer technical questions via email or telephone or even on Skype if it’s needed. 4. Flexible payment options Plan which will allow you to spread out cost at your convenient. 5. We believe in ’Prevention is better than cure’. Our IT support packages will put your company in an informed and improved position. We also offer a PAYG (pay as you go) which is on demand service that will suit any business type.Our diverse IT services and support will allow any business to have bespoke solution depending on explicit IT requirements. Business can benefit from our remote desktop, telephone, Skype and onsite support with our IT support packages based on service level agreement.Support features
All of our customers benefit from the following features:
- Telephone Support 09.00 – 17.00
- Emergency Support after 17:00pm
- Email Support
- Skype Support
- Weekend & Evening Support (after business hours so your business is not interrupt)
- Remote Desktop Support: 90% of queries solved remotely in less than 5 minutes
- 100% Hardware & Software Support
- Covers all Equipment (depending upon SLA)
- Under one hour callout for our Platinum & Gold subscribers
- 3 hour guaranteed callout for all customers
- Discounts on subscription renewal
- Direct Contact with our IT Support Team
- 1 Month free support if we don’t make it on our given onsite visit instance
We would be delighted to come to your site and discuss your requirements - we believe that every client is unique and will tailor a support package to match your exact requirements. Book an appointment today with one of our engineers, who will give you sound advice, not a sales pitch.